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Title
Text copied to clipboard!Food Counter Attendant
Description
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We are looking for a dedicated and enthusiastic Food Counter Attendant to join our team. As a Food Counter Attendant, you will be the face of our establishment, providing exceptional customer service and ensuring a pleasant dining experience for our patrons. Your primary responsibilities will include taking orders, preparing and serving food, handling payments, and maintaining cleanliness and organization at the food counter. You will also be responsible for addressing customer inquiries and resolving any issues that may arise. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Previous experience in the food service industry is preferred but not required, as we are willing to train the right candidate. If you are passionate about food and enjoy interacting with people, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Greet customers and take their orders.
- Prepare and serve food and beverages according to established recipes and standards.
- Handle cash, credit, and debit card transactions accurately.
- Maintain cleanliness and organization of the food counter and dining area.
- Restock supplies and ingredients as needed.
- Address customer inquiries and resolve complaints in a professional manner.
- Follow all health and safety regulations.
- Assist with opening and closing duties.
- Collaborate with team members to ensure efficient service.
- Monitor food quality and presentation.
- Provide information about menu items and promotions.
- Ensure proper portion control and food presentation.
- Operate kitchen equipment safely and efficiently.
- Assist with inventory management and ordering supplies.
- Participate in training and development programs.
- Adhere to company policies and procedures.
- Assist with catering orders and special events.
- Perform other duties as assigned by the manager.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in food service or customer service is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to stand for extended periods and lift up to 25 pounds.
- Basic math skills for handling transactions.
- Friendly and positive attitude.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of health and safety regulations.
- Ability to multitask and prioritize tasks effectively.
- Team player with a strong work ethic.
- Willingness to learn and adapt to new procedures.
- Reliable and punctual.
- Customer-focused with a passion for providing excellent service.
- Ability to handle stressful situations calmly and professionally.
- Basic computer skills for operating point-of-sale systems.
- Fluency in English; additional languages are a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in the food service industry?
- How do you handle difficult customers or complaints?
- What steps do you take to ensure food safety and hygiene?
- How do you prioritize tasks during busy periods?
- Can you provide an example of a time when you worked as part of a team?
- How do you handle cash and credit transactions accurately?
- What do you enjoy most about working in the food service industry?
- How do you stay organized and maintain cleanliness in your work area?
- Are you comfortable working flexible hours, including evenings and weekends?
- How do you ensure excellent customer service in a fast-paced environment?
